Privacy Policy
Privacy Policy
Effective Date: November 12, 2024
Last Updated: November 12, 2024
Physio Anywhere (“we,” “us,” or “our”) operates the website physioanywhere.co and its related membership platform (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, including courses, events, community interactions, and other features offered through the platform.
1. Definitions
Service: The website physioanywhere.co and all associated platform features operated by Physio Anywhere.
Personal Data: Information that identifies or can be used to identify an individual, such as names, email addresses, and IP addresses.
Usage Data: Information about how the Service is accessed and used, including IP address, browser type, and usage metrics.
Cookies: Small files stored on your device to enhance user experience, track activity, and personalize content.
Data Controller: The entity determining the purposes and means of processing personal data. Physio Anywhere is the Data Controller for all personal data collected.
2. Information We Collect
Personal Data: We collect information you provide directly to us, such as your name, email address, phone number, payment information for subscription services, and any related data pertinent to the services offered.
Usage Data: Automatically collected information such as IP address, browser type, device information, and activity logs.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance and personalize the Service.
3. Legal Basis for Processing (For EEA Residents)
Our legal grounds for processing personal data under the General Data Protection Regulation (GDPR) include:
- Contractual Necessity: Processing necessary for the performance of a contract with you.
- Consent: Processing based on your explicit consent, particularly for marketing communications.
- Legitimate Interests: Processing for purposes such as improving services, provided it does not override your rights.
- Legal Obligations: Processing required to comply with legal obligations.
4. Use of Data
We use the collected data to:
- Provide and maintain our Service, including membership access and personalized content.
- Improve user experience by analyzing Service use and preferences.
- Communicate with you, including customer support and notifications about service updates.
- Process payments and manage subscriptions securely.
- Send promotional materials and updates, where consent has been given.
- Ensure security and prevent fraud.
5. Data Retention
We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy or as legally required. Usage Data is generally stored for a shorter period, used for internal analysis, security, and Service improvements.
6. Data Transfers
Your information, including Personal Data, may be transferred to—and maintained on—servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers, which are conducted under appropriate safeguards to protect your privacy and security.
7. Sharing and Disclosure of Data
We may share your data with:
- Service Providers: Third-party vendors performing tasks such as payment processing and analytics on our behalf.
- Legal Compliance: If required by law, or to protect our rights and safety.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
8. Your Privacy Rights
If you are a resident of the European Economic Area (EEA), you have the following rights under the GDPR:
- Access: The right to request access to your personal data.
- Correction: The right to request correction of inaccurate or incomplete data.
- Deletion: The right to request deletion of your personal data.
- Objection: The right to object to our processing of your personal data.
- Data Portability: The right to receive your data in a structured, commonly used format.
- Withdrawal of Consent: The right to withdraw consent at any time where we are relying on consent to process your personal data.
To exercise these rights, please contact us at laura@physioanywhere.co.
9. Cookies and Tracking Technologies
Physio Anywhere uses cookies to:
- Enable core platform features (e.g., member login).
- Remember user preferences.
- Analyze site usage and enhance functionality.
You may manage cookie settings via your browser; however, certain Service features may not function properly without cookies.
10. Security
We use commercially reasonable measures to protect your data. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
11. “Do Not Track” Signals
Our Service does not respond to “Do Not Track” signals.
12. Children’s Privacy
Our Service is not directed at individuals under 18, and we do not knowingly collect personal data from children. If you are aware that a minor has provided us with personal data, please contact us for removal.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes are effective upon posting, and we will notify you of significant updates by email or via a prominent notice on our Service.
14. Contact Us
If you have questions about this Privacy Policy, please contact us at laura@physioanywhere.co.
